Be Careful When Doing Banking Transactions

THE public have been warned to always remain cautious when conducting banking transactions, whether it be over-the counter transactions, ATM transactions, Point-of-Sale (POS) transactions, CellPhone Banking or Internet Banking.

Fraudsters are continuously developing new techniques to rob unsuspecting clients of their hard-earned money.

“Clients are reminded to always treat their cards like they would treat cash, even when paying at a POS device in shops and restaurants. If you are in a restaurant and the device is far from you, stand up and accompany the waiter to the device. The rule is to always keep your card in sight at all times”, said Ina Muir, Forensic Auditor at Bank Windhoek.

“Clients should also not share their PIN number with anyone or allow anyone to see it, not even a bank official”, added Muir.

Muir further added: “When conducting banking transactions through Internet Banking, there is the risk of a fraudster access your information online. Therefore, always make sure your computer, laptop, cell phone or tablet’s anti-virus, spyware and firewall protection is active and up-to-date.”

Clients have been reminded that a bank will never communicate with clients via email requesting them to provide or confirm their personal details or update their online account profiles. Clients should also not click on website links attached to these emails.

“Fraudsters are now also calling clients and pretend to be bank officials, requesting clients to provide, or confirm, their personal details,” she said.

Source : The Namibian