CCTV empowering crime control at Grove Mall

WINDHOEK: The CCTV cameras installed at the Groove Mall here have avoided any possibility of serious crime occurring at Grove Mall to date said the Marketing Manager at the Mall Corlia van Tonde.

Corlia said the Mall has a state of the art CCTV system mounted and equally monitored on a daily basis, and the specialised CCTV operators work closely with the security guards on the mall floor to ensure any possible threat or situation is immediately dealt with.

She said the cameras record images every day and are monitored at strategic times in a local monitoring suite adding that if criminal activity is observed on a camera, the CCTV operators can direct police response to the incident.

“We are pleased to say that our well trained security guards and our specialized security systems installed have avoided any chance of crimes occurring at the Grove Mall to date,” said stories.

All the crime related incidents are closely monitored by Centre Management as well as the Securities and dealt with accordingly based on the nature and severity of the situation, adding that the Centre Management is actively involved in the selection process of all security guards to ensure high standards are complied with, Corlia emphasised.

The Mall provides each tenant with a panic button system which is linked to the CCTV room.

“Any tenant can thus at the push of a button, notify security of a possible threat and situation within their shop,” she said.

“Such a notification will be met with an immediate response from our security guards within the mall,” she added.

She further said that the Mall employs highly and specialised securities that are responsible for the safety and security of the Mall, parking areas and all its shoppers, tenants and employees.

The criminal activities at the shopping mall are under control making it difficult for robs to destroy the well maintained safety the Mall holds.

There is also Guest Relation Officers (GRO) stationed at the Mall’s Information Desk on the upper level of the Grove Mall of Namibia that deal with all the concerns and complaints at the Mall and ensure immediate action is taken.

“The safety of all our shoppers and tenants is and will remain our main priority,” she explained.

Corlia said that they train both their security and CCTV representatives with a focus being on ensuring a safe and secure environment which allows shoppers and tenants to enjoy their shopping experience to the fullest.

CCTV within town centres gives members of the public the reassurance that they can go about their daily business with confidence, it gives members of the business community added security and sends a clear message to those engaged in crime or anti-social behaviour that they will be caught and will be prosecuted.

The Grove Mall of Namibia is the largest shopping centre ever to be developed in the country, with more than 120 retail stores, restaurants and service outlets, 28 of which are new to Namibia and it is anchored by Woolworths, Checkers, Game, Spar and Dischem, and boasts a Ster Kinekor movie complex as part of its exciting entertainment offering.

The Grove Mall of Namibia is a 55 000 square metre development, and is located within the Hilltop mixed-use estate in Kleine Kuppe, Windhoek.

(edited)WINDHOEK: The Close Circuit Television (CCTV) cameras installed at the Grove Mall have prevented criminal activities on the premises of the Mall, Marketing Manager, Corlia van Tonde has said.

Van Tonde told Nampa recently that the Mall has a state of the art CCTV system mounted and equally monitored on a daily basis.

She said the specialised CCTV operators work closely with the security guards on the mall floor to ensure that any possible threat or situation is immediately dealt with.

According to Van Tonde ,the cameras record images every day and are monitored at strategic times in a local monitoring suite.

“We are pleased to say that our well trained security guards and our specialised security systems have avoided any chance of crimes occurring at the Grove Mall to date,” said van Tonde.

The mall provides each tenant with a panic button system which is linked to the CCTV room.

“Any tenant can thus at the push of a button, notify security of a possible threat and situation within their shop,” she said.

“Such a notification will be met with an immediate response from our security guards within the mall,” she added.

She further said the mall employs highly and specialised securities that are responsible for the safety and security of the Mall, parking areas and all its shoppers, tenants and employees.

There is also Guest Relation Officers (GRO) stationed at the Mall’s Information Desk on the upper level of the Grove Mall, who deals with all the concerns and complaints at the Mall and ensure immediate action is taken.

“The safety of all our shoppers and tenants will remain our main priority,” she noted.

The Grove Mall is Namibia’s largest shopping centre, with more than 120 retail stores, restaurants and service outlets.

About 28 of these outlets are entirely new to Namibia and are anchored by Woolworths, Checkers, Game, Spar and Dischem. The mall also boasts a Ster Kinekor movie cinema as part of its exciting entertainment offering.

SOURCE: NAMPA