CoW to levy fee of N.dollars 15 plus VAT for each duplicate statement requested by clients from April 1

WINDHOEK: The City of Windhoek (CoW) will levy a fee of N.dollars 15 plus Value Added Tax (VAT) for each duplicate statement requested by clients as from 01 April 2014.

Speaking at a media briefing in the capital on Friday, the City of Windhoek’s Manager for Corporate Communications, Marketing, Tourism and Customer Care, Joshua Amukugo called on all municipal clients to ensure that all their contact details on their accounts are updated and correct.

He said the mailing of the original statements remain free of charge, but all subsequent statements requested over the counter, or for ‘re-emailing’ or faxing will be subject to that charge.

Amukugo said the City of Windhoek therefore invites all clients to visit its cash halls and update their contact details by completing the necessary forms readily available at our enquiry desks.

SOURCE: NAMPA