Public servants should not lose sight ofimportance of quality service delivery: Deputy Prime Minister

RUNDU: Public servants should not lose sight of the urgency and importance of quality service delivery, Deputy Prime Minister Marco Hausiku urged.

Speaking during the main commemoration of Africa Public Service Day (APSD) held at Rundu yesterday, he underscored the importance of annually celebrating APSD as a platform to recognise the values and virtues of service to communities, and to showcase public services and goods.

Hausiku explained that the African Charter on Values and Principles of the Public Service and Administration is not meant as a one-size-fits-all framework for member states, but is supposed to be a broad framework aimed at guiding member states to develop, modernise and professionalise their public services.

He said this process needs to be grounded in the main purpose of the public service, which is to promote the general welfare of all citizens, based on the effective and efficient delivery of public services.

Based on Namibia’s track record over the past 24 years, the country has made adequate policy and legislative provision to ensure open government, but good policies, excellent infrastructure and the country’s contrasting beauty cannot be an end in themselves.

Hausiku said the most valuable changes which civil servants can make is to ask themselves whether they have actively lived up to the challenges of quality service delivery, and to what extend citizens had been engaged in the formulation, planning and implementation of projects and programmes.

He then challenged civil servants to critically reflect and come up with workable suggestions and solutions to challenges faced in the public service.