PIN security can defeat most fraud

Ester Kali, Executive of Retail & Business Banking at FNB Namibia said that being vigilant when it comes to bank card PIN security is the best way to defeat card fraud.
However, Kali advised that a recent study by Visa and FNB in South Africa showed that South Africans are still too lazy when it comes to adhering to safety measures to keeping their PIN codes safe.
“Unfortunately this is also the case in Namibia. Many Namibians do not keep their PIN safe and more often than not another person also knows the PIN. Other people write down their PIN but this should be avoided at all times,” she added.
“Clients should also avoid strangers and security guards to assist them at the ATM’s. Take a trusted friend or relative to assist or ask a bank official to assist you.”
22 to 26 April marked the 9th annual Card Security Week, enabled by Visa and FNB in South Africa and its aim was to help prevent card fraud by creating greater awareness amongst consumers and alert users to areas where they may be exposed to fraud. This initiative has proven its own value and FNB Namibia tend to use a similar local strategy to sensitise card user about PIN security.