Standard Bank warns against vishing scam

Standard Bank has warned its customers of a vishing scam following an increase in cases reported whereby fraudsters pretend to be its officials and manipulating customers into sharing personal information.

'Vishing' is the act of using the telephone in an attempt to scam victims into surrendering private information that will be used to access their account to defraud them.

The Bank's Manager for Corporate Communication, Isack Hamata said in a media statement issued on Wednesday, scammers ask customers to upgrade, verify and confirm their personal account information and if they fail to do so, they will have their accounts suspended.

'Customers are urged to be extra cautious when they receive such calls and they must immediately report these calls and suspected fraudulent activities,' he said.

He noted that criminals are always trying to find new ways to scam people out of their money, thus customers must always be on high alert and should not willingly succumb to undue pressure to divulge confidential information which may result in their bank balances being emptied by fraudsters through identity theft.

Source: Namibia Press Agency